Frequently Asked Questions

  1. What payment methods are available on the website? At NexthinkShop we offer various payment methods to make the payment process as easy as possible for our customers. You can choose from the following payment options:

    • Payment via iDeal
    • Payment via Bancontact
    • Payment via Credit Card (American Express, MasterCard, Maestro and VISA)
    • Payment via Klarna
    • Payment via Sofort Banking
  2. How can I pay with iDeal? iDeal offers a direct online payment method via your own bank. You can pay within your familiar internet banking environment, which is simple and safe. This payment method is available to customers of ABN AMRO Bank, Rabobank, SNS Bank, Friesland Bank, ING, ASN Bank, Triodos Bank and Van Lanschot Bank.

  3. How can I pay with a credit card? You can pay for your order with a Dutch credit card, such as VISA, American Express and MasterCard. On the payment page, enter your credit card details, including the credit card number, the name on the card, the expiration date and the 3-digit CVC code on the back of your card.

  4. How can I pay with Klarna? NexthinkShop offers the option to pay with Klarna, whereby you will receive a digital giro payment via email after delivery to pay for the purchased product. You can pay with a digital giro up to an amount of €300, where Klarna carries out a data check before the payment is approved.

  5. How can I pay with Sofort Banking? Sofort Banking offers an online transfer method using your internet banking details. On the secure payment page, log in with your trusted internet banking details and select the bank account for the payment. After entering the confirmation code, you will receive an order confirmation in our webshop.

  6. Is shopping at safe? Yes, shopping at NexthinkShop is completely safe. Your personal data is fully encrypted and protected from access by third parties via SSL servers. We comply with all privacy laws and never provide your information to third parties without your permission.

  7. Will I receive an order confirmation for my order? Yes, every completed order will be confirmed via email with an order confirmation.

  8. Can I cancel an order? Yes, it is possible to cancel an order by sending an email to before 5:00 PM on the same day as the order, stating your name, order number and order date.

  9. How can I contact you if there are problems with payment or other questions? For questions or comments about your order, please contact us at . We will respond to your question as quickly as possible, but no later than within 3 working days.