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Exchanges and Returns
Did you receive the wrong items or are the received items defective? Please send an email to info@nextthink.nl or whatsapp 0615508564 to discuss further.
If you are not satisfied with the goods you received, you can return them within 30 days of receipt. Once returned, you are entitled to a full refund, excluding the cost of return shipping.
If you have not already done so, please download, print and complete the returns form. Request the returns form using the form below. Send your returns form along with a photo of the products you are returning to info@nextthink.nl via email. Once approved, please ensure that your return is properly packaged and meets all of the conditions below. Clearly mark ‘Returns’ on the outer packaging of your parcel. Use an insured trackable service to ensure your parcel reaches us safely. Send a follow-up email with your tracking information to info@nextthink.nl .
Step 1: Request the return form via the contact form below. Provide your order number, email address and reason for return.
Step 2: Send your order. Send the items together with the completed return form to the address on the return form. Make sure you provide the package with a Track and Trace code. As the sender, you are responsible, and we want to avoid any misunderstandings.
Step 3: Receive the purchase amount on your bank account. As soon as we have received the package, we will ensure that the purchase amount is on your bank account within five working days.
Do you have questions about your return? Do you want to share something? We are happy to help you! You can reach us via the following channels:
For questions or comments you can email us at info@nextthink.nl . For questions you can also send a DM on Instagram . And of course we are also available on Facebook!
We’re happy to answer any questions you have or provide you with an estimate. Just send us a message in the form below with any questions you may have.
